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Evaluation of medical records

You don't understand a word from your pet's medical records? We're here to help you interpret them!

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Behavior and Training advice

You will also have access to trainers for advice on any behavioural issues.

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Emergency questions

Is your pet showing strange symptoms, and you're unsure whether to visit the vet? You can count on us even during night-duty.

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Pet nutrition

Get answers to all your pet feeding related questions!

Consult a veterinarian from the comfort of your home!

Worried about your pet? Have animal health-related questions? Sign up for our monthly subscription to access our veterinary chat platform today!

Our aim is to enable you to ask questions to veterinarians and certified dog trainers anytime, anywhere. There’s no such thing as a silly question! Plus, there are many questions for which you don’t need to get in the car and wait in the clinic. You can ask these online to our vets or trainers.

Choose a package!

Ongoing support for your pet!

Veterinary chat

You can ask online anytime, our vet will answer!
We are currently working 12 hours a day with immediate response times

Trainer chat

Once a month, you'll have a live, group check-in where you can ask questions in person and learn from others' questions!

Group consultation

Once a month, you'll have a live, group check-in where you can ask questions in person and learn from others' questions!

Community experience

You can connect with like-minded owners, make fantastic new friends at our events and grow together!

Dr Piller Palma VET (1)
You can ask your questions whenever you need!

Continuous support

Veterinary chat

You can ask online anytime, our vet will answer!
We are currently working 12 hours a day with immediate response times

Trainer chat

Our Safety Net package includes free chat access with an experienced dog trainer, who you can ask questions anytime

Group consultation

Once a month, you'll have a live, group check-in where you can ask questions in person and learn from others' questions!

Community experience

You can connect with like-minded owners, make fantastic new friends at our events and grow together!

We help you decide!

Choose a package!

Monthly
3 month
9 EUR/month

Care Package

  • Available weekdays 7:00-22:00
  • Veterinary chat
  • Even if you only have 1 question
16 EUR/month

Safety package

  • Available 7 days a week, from 06:00 to 24:00, including public holidays
  • Veterinary chat
  • Trainer chat
  • 1 group consultation per month
  • Face-to-face meetings
@petwisecare Pick your vet's pocket! Our online vet chat can help you if you have a vet question, don't know whether to go to the vet's surgery or are just worried about your pet and don't know what to do. #veterinarian #petwisecare #edukacio #magyartiktok #nekedbe #allatorvosichat ♬ original voice - Veterinarian - Dr. Piller Pálma
You can ask questions anytime!
  • Sunday evening
  • On public holidays
  • If you are unsure
  • If you need a confirmation
  • If you can't reach your vet
  • Or if you just have an SOS question

How do we help?

Whether it’s about a sick pet, a concerned owner’s questions, disease prevention tips, or evaluating test results, our veterinarians are here to help! If you encounter any issues with registration or payment, send an email to palma@petwisecare.com, and we’ll help you!

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Quastions & Answers

Just have a quick pet related question and don't need a veterinary examination for your pet? Ask online!

Online Állatorvosi tanácsadás Dr. Piller Pálmával - Pálma egy kutyával a rendelőben

Ongoing support

With a monthly subscription, you can chat online with our vets anytime, anywhere!

Online állatorvosi konzultáció

Online consultation

In our online consultation you can go through the topic with your vet in 30-40 minutes via video chat!

Thank you for your feedback!

Customer Reviews

Who will help you?

Dr. Piller Pálma

Pálma Dr Piller

I have spent my free time among animals for as long as I can remember, so choosing a career as a veterinarian was an obvious decision. My favorite specialties are internal medicine and dentistry. During my university years, I aimed to gain a broad knowledge base and completed internships at universities in Lisbon, Brno, and Zagreb. I work as a volunteer veterinarian for the "Vigyél Haza" Foundation and regularly participate as a volunteer walker at animal shelters.

dr Hatvani Anna

Anna Dr Hatvani

I have been active in animal health care for 12 years. I graduated from the University of Veterinary Medicine in 2020, and since then, I’ve been working in a busy veterinary clinic in Budapest. My main areas of interest are small animal internal medicine and pharmacology. I have a particular passion for rabbit medicine, as I was the owner of a wonderful dwarf rabbit for 12 years, who often fell ill, which gave me a great deal of experience in his care.

dr Alexa Lili

Alexa Dr Lili

I graduated in 2022 and currently work in a busy clinic in Budapest. To expand my knowledge, I participate in professional workshops, webinars, and conferences whenever I can. Within small animal internal medicine, I’m particularly interested in dietetics, otology, and dermatology. As a child, I had a variety of exotic pets (clawed frogs, fish, turtles, rats, etc.), so I’m happy to work with less common companion animals in addition to dogs and cats.

Dr. Piller Pálma

Pálma Dr Piller

I have spent my free time among animals for as long as I can remember, so choosing a career as a veterinarian was an obvious decision. My favorite specialties are internal medicine and dentistry. During my university years, I aimed to gain a broad knowledge base and completed internships at universities in Lisbon, Brno, and Zagreb. I work as a volunteer veterinarian for the "Vigyél Haza" Foundation and regularly participate as a volunteer walker at animal shelters.

dr Hatvani Anna

Anna Dr Hatvani

I have been active in animal health care for 12 years. I graduated from the University of Veterinary Medicine in 2020, and since then, I’ve been working in a busy veterinary clinic in Budapest. My main areas of interest are small animal internal medicine and pharmacology. I have a particular passion for rabbit medicine, as I was the owner of a wonderful dwarf rabbit for 12 years, who often fell ill, which gave me a great deal of experience in his care.

dr Becker Zsolt

Zsolt Dr Becker

I have been surrounded by dogs and cats my entire life and can’t imagine living without them. Even before obtaining my veterinary degree, I tried to gain experience with not only dogs and cats but also exotic animals (e.g., rabbits, guinea pigs). I believe that providing not only excellent professional care but also empathetic communication is crucial, as we are caring for family members.

dr Alexa Lili

Alexa Dr Lili

I graduated in 2022 and currently work in a busy clinic in Budapest. To expand my knowledge, I participate in professional workshops, webinars, and conferences whenever I can. Within small animal internal medicine, I’m particularly interested in dietetics, otology, and dermatology. As a child, I had a variety of exotic pets (clawed frogs, fish, turtles, rats, etc.), so I’m happy to work with less common companion animals in addition to dogs and cats.

dr Bíró Petra (2)

Petra Dr Biró

I graduated from the University of Veterinary Medicine in 2022 and spent 2 months at the Surgery Department of the University of Lisbon. During my final year, I also had the opportunity to study at a small animal clinic in Sweden. My main fields of interest are soft tissue surgery and dermatology, and I regularly expand my knowledge in these areas through continuous training. Since 2023, I have been an associate member of the Hungarian Association of Veterinary Dermatologists.

Kutyaszitter képzés_vizsgázás
dr Becker Zsolt

Zsolt Dr Becker

I have been surrounded by dogs and cats my entire life and can’t imagine living without them. Even before obtaining my veterinary degree, I tried to gain experience with not only dogs and cats but also exotic animals (e.g., rabbits, guinea pigs). I believe that providing not only excellent professional care but also empathetic communication is crucial, as we are caring for family members.

dr Bíró Petra (2)

Petra Dr Biró

I graduated from the University of Veterinary Medicine in 2022 and spent 2 months at the Surgery Department of the University of Lisbon. During my final year, I also had the opportunity to study at a small animal clinic in Sweden. My main fields of interest are soft tissue surgery and dermatology, and I regularly expand my knowledge in these areas through continuous training. Since 2023, I have been an associate member of the Hungarian Association of Veterinary Dermatologists.

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PetWiseCare

Pálma Dr. Piller Veterinarian

In the veterinary clinic, I often see that as a pet owner, you might find yourself unsure – Buksi shows strange symptoms on a Sunday evening, you notice a bump on him over the weekend, or you don’t know what to do in case of poisoning. Many times, you’d just like to ask a vet one or two questions without necessarily having to visit the clinic, or you might be wondering, “Should I rush, or can it wait until tomorrow?” That’s why I came up with the idea of an online veterinary advisory system. Until now, our dog sitters had access to a veterinary chat during their sessions, and now, it’s available for you, pet owners, too! This way, you can ask a vet unlimited questions, ensuring your pet is always safe! You can consult a vet affordably, flexibly, and from the comfort of your home.
pillerpalma
pillerpalma
PetWiseCare

Dr. Pálma Piller Veterinarian

In the veterinary clinic, I often see that as a pet owner, you might find yourself unsure – Buksi shows strange symptoms on a Sunday evening, you notice a bump on him over the weekend, or you don’t know what to do in case of poisoning. Many times, you’d just like to ask a vet one or two questions without necessarily having to visit the clinic, or you might be wondering, “Should I rush, or can it wait until tomorrow?” That’s why I came up with the idea of an online veterinary advisory system. Until now, our dog sitters had access to a veterinary chat during their sessions, and now, it’s available for you, pet owners, too! This way, you can ask a vet unlimited questions, ensuring your pet is always safe! You can consult a vet affordably, flexibly, and from the comfort of your home.

Frequently Asked Questions

🤔 How does it work?

If you have a question about your pet, it’s rarely just a single question, as the veterinarian will often ask follow-up questions, you might have more to ask, and so on. In many cases, I’ve found that it’s more convenient for pet owners if they can continue asking questions even after discussing the issue. That’s why we designed this service with a monthly subscription option. So, if you have a question, you can purchase either the "Caring" or the "Safety Net" package, whichever suits you best. After that, you can consult with the veterinarian as much as you need for one month. For instance, you can still ask questions a week after your initial issue has been addressed.

❓What if I only have one question?

Even if you have just one question, you’ll still be able to ask the vet over the course of a month. If you don't want to be charged for the next month, you’ll have the option to cancel your subscription after one month.

💸 Will I be charged every month?

If you wish to continue asking questions every month, we will deduct the chosen package’s fee from your account monthly, so the answer is yes. However, if you no longer wish to remain a member, you can cancel your subscription at any time, and we won’t charge you in the following month.

💬 Is the chat available only in Hungarian?

No, you can also consult us in English!

🕑 How long will it take to get a response?

We will respond within 1 hour.

❌ Can I cancel at any time?

Yes, if you no longer wish to remain a member, you can cancel your subscription at any time, and we won’t charge you in the next month.

🔚 How can I cancel my subscription?

Simply send an email to palma@petwisecare.com.

Help! I’m stuck with the registration and/or payment!

No worries! We’re here to help! Just send an email to palma@petwisecare.com.

Choose a package!

Ongoing support for your pet!

Veterinary chat

You can ask online anytime, our vet will answer!
We are currently working 12 hours a day with immediate response times

Trainer chat

Once a month, you'll have a live, group check-in where you can ask questions in person and learn from others' questions!

Group consultation

Once a month, you'll have a live, group check-in where you can ask questions in person and learn from others' questions!

Community experience

You can connect with like-minded owners, make fantastic new friends at our events and grow together!

2450 Ft/hó

Care Package

  • Available 12 hours a day
  • Veterinary chat
  • 5% discount coupon for our sitters
5500 Ft/hó

Safety net package

  • Personal consultation for 60 minutes per month
  • Veterinary chat
  • Trainer chat
  • Also available at weekends and on-call
  • 1 club night meeting per month
  • 10% discount on our sitters
Select your currency
HUF Hungarian forint
EUR Euro