Evaluation of medical records
You don't understand a word from your pet's medical records? We're here to help you interpret them!
Behavior and Training advice
You will also have access to trainers for advice on any behavioural issues.
Emergency questions
Is your pet showing strange symptoms, and you're unsure whether to visit the vet? You can count on us even during night-duty.
Pet nutrition
Get answers to all your pet feeding related questions!
Consult a veterinarian from the comfort of your home!
Worried about your pet? Have animal health-related questions? Sign up for our monthly subscription to access our veterinary chat platform today!
Our aim is to enable you to ask questions to veterinarians and certified dog trainers anytime, anywhere. There’s no such thing as a silly question! Plus, there are many questions for which you don’t need to get in the car and wait in the clinic. You can ask these online to our vets or trainers.
Ongoing support for your pet!
Veterinary chat
You can ask online anytime, our vet will answer!
We are currently working 12 hours a day with immediate response times
Trainer chat
Once a month, you'll have a live, group check-in where you can ask questions in person and learn from others' questions!
Group consultation
Once a month, you'll have a live, group check-in where you can ask questions in person and learn from others' questions!
Community experience
You can connect with like-minded owners, make fantastic new friends at our events and grow together!
Continuous support
Veterinary chat
You can ask online anytime, our vet will answer!
We are currently working 12 hours a day with immediate response times
Trainer chat
Our Safety Net package includes free chat access with an experienced dog trainer, who you can ask questions anytime
Group consultation
Once a month, you'll have a live, group check-in where you can ask questions in person and learn from others' questions!
Community experience
You can connect with like-minded owners, make fantastic new friends at our events and grow together!
Choose a package!
Care Package
- Available weekdays 7:00-22:00
- Veterinary chat
- Even if you only have 1 question
Safety package
- Available 7 days a week, from 06:00 to 24:00, including public holidays
- Veterinary chat
- Trainer chat
- 1 group consultation per month
- Face-to-face meetings
@petwisecare Pick your vet's pocket! Our online vet chat can help you if you have a vet question, don't know whether to go to the vet's surgery or are just worried about your pet and don't know what to do. #veterinarian #petwisecare #edukacio #magyartiktok #nekedbe #allatorvosichat ♬ original voice - Veterinarian - Dr. Piller Pálma
- Sunday evening
- On public holidays
- If you are unsure
- If you need a confirmation
- If you can't reach your vet
- Or if you just have an SOS question
How do we help?
Whether it’s about a sick pet, a concerned owner’s questions, disease prevention tips, or evaluating test results, our veterinarians are here to help! If you encounter any issues with registration or payment, send an email to palma@petwisecare.com, and we’ll help you!
Questions & Answers
Just have a quick pet related question and don't need a veterinary examination for your pet? Ask online!
Ongoing support
With a monthly subscription, you can chat online with our vets anytime, anywhere!
Online consultation
In our online consultation you can go through the topic with your vet in 30-40 minutes via video chat!
Customer Reviews
I can only highly recommend this much-needed solution! Pálma has been a tremendous help with her online advice, and thanks to her, we took Mazsi to the vet in time for the concerning symptoms. I’m very grateful for her guidance in this critical situation, which ultimately saved Mazsi from kidney damage caused by babesiosis!
I sought advice on feeding recommendations, and I have no words to express how grateful I am for their help! I was lost on the topic for months, but they highlighted the most important information, and now I know what’s good and bad for Briós! Over the past period, I often needed reassurance whenever I had questions about our dog. 🤔 Is it okay for him to get his full meal during walks? 🤔 Should we stop the tick medication during the winter season? It was comforting to know that I could always get answers from a veterinarian!
Over the past period, I often needed reassurance whenever I had questions about our dog. 🤔 Is it okay for him to get his full meal during walks? 🤔 Should we stop the tick medication during the winter season? It was comforting to know that I could always get answers from a veterinarian!
Who will help you?
Pálma Dr Piller
I have spent my free time among animals for as long as I can remember, so choosing a career as a veterinarian was an obvious decision. My favorite specialties are internal medicine and dentistry. During my university years, I aimed to gain a broad knowledge base and completed internships at universities in Lisbon, Brno, and Zagreb. I work as a volunteer veterinarian for the "Vigyél Haza" Foundation and regularly participate as a volunteer walker at animal shelters.
Anna Dr Hatvani
I have been active in animal health care for 12 years. I graduated from the University of Veterinary Medicine in 2020, and since then, I’ve been working in a busy veterinary clinic in Budapest. My main areas of interest are small animal internal medicine and pharmacology. I have a particular passion for rabbit medicine, as I was the owner of a wonderful dwarf rabbit for 12 years, who often fell ill, which gave me a great deal of experience in his care.
Alexa Dr Lili
I graduated in 2022 and currently work in a busy clinic in Budapest. To expand my knowledge, I participate in professional workshops, webinars, and conferences whenever I can. Within small animal internal medicine, I’m particularly interested in dietetics, otology, and dermatology. As a child, I had a variety of exotic pets (clawed frogs, fish, turtles, rats, etc.), so I’m happy to work with less common companion animals in addition to dogs and cats.
Pálma Dr Piller
I have spent my free time among animals for as long as I can remember, so choosing a career as a veterinarian was an obvious decision. My favorite specialties are internal medicine and dentistry. During my university years, I aimed to gain a broad knowledge base and completed internships at universities in Lisbon, Brno, and Zagreb. I work as a volunteer veterinarian for the "Vigyél Haza" Foundation and regularly participate as a volunteer walker at animal shelters.
Anna Dr Hatvani
I have been active in animal health care for 12 years. I graduated from the University of Veterinary Medicine in 2020, and since then, I’ve been working in a busy veterinary clinic in Budapest. My main areas of interest are small animal internal medicine and pharmacology. I have a particular passion for rabbit medicine, as I was the owner of a wonderful dwarf rabbit for 12 years, who often fell ill, which gave me a great deal of experience in his care.
Zsolt Dr Becker
I have been surrounded by dogs and cats my entire life and can’t imagine living without them. Even before obtaining my veterinary degree, I tried to gain experience with not only dogs and cats but also exotic animals (e.g., rabbits, guinea pigs). I believe that providing not only excellent professional care but also empathetic communication is crucial, as we are caring for family members.
Alexa Dr Lili
I graduated in 2022 and currently work in a busy clinic in Budapest. To expand my knowledge, I participate in professional workshops, webinars, and conferences whenever I can. Within small animal internal medicine, I’m particularly interested in dietetics, otology, and dermatology. As a child, I had a variety of exotic pets (clawed frogs, fish, turtles, rats, etc.), so I’m happy to work with less common companion animals in addition to dogs and cats.
Petra Dr Biró
I graduated from the University of Veterinary Medicine in 2022 and spent 2 months at the Surgery Department of the University of Lisbon. During my final year, I also had the opportunity to study at a small animal clinic in Sweden. My main fields of interest are soft tissue surgery and dermatology, and I regularly expand my knowledge in these areas through continuous training. Since 2023, I have been an associate member of the Hungarian Association of Veterinary Dermatologists.
Zsolt Dr Becker
I have been surrounded by dogs and cats my entire life and can’t imagine living without them. Even before obtaining my veterinary degree, I tried to gain experience with not only dogs and cats but also exotic animals (e.g., rabbits, guinea pigs). I believe that providing not only excellent professional care but also empathetic communication is crucial, as we are caring for family members.
Petra Dr Biró
I graduated from the University of Veterinary Medicine in 2022 and spent 2 months at the Surgery Department of the University of Lisbon. During my final year, I also had the opportunity to study at a small animal clinic in Sweden. My main fields of interest are soft tissue surgery and dermatology, and I regularly expand my knowledge in these areas through continuous training. Since 2023, I have been an associate member of the Hungarian Association of Veterinary Dermatologists.
Pálma Dr. Piller Veterinarian
Dr. Pálma Piller Veterinarian
Frequently Asked Questions
🤔 How does it work?
❓What if I only have one question?
Even if you have just one question, you’ll still be able to ask the vet over the course of a month. If you don't want to be charged for the next month, you’ll have the option to cancel your subscription after one month.
💸 Will I be charged every month?
If you wish to continue asking questions every month, we will deduct the chosen package’s fee from your account monthly, so the answer is yes. However, if you no longer wish to remain a member, you can cancel your subscription at any time, and we won’t charge you in the following month.
💬 Is the chat available only in Hungarian?
No, you can also consult us in English!
🕑 How long will it take to get a response?
We will respond within 1 hour.
❌ Can I cancel at any time?
Yes, if you no longer wish to remain a member, you can cancel your subscription at any time, and we won’t charge you in the next month.
🔚 How can I cancel my subscription?
Simply send an email to palma@petwisecare.com.
Help! I’m stuck with the registration and/or payment!
No worries! We’re here to help! Just send an email to palma@petwisecare.com.
Ongoing support for your pet!
Veterinary chat
You can ask online anytime, our vet will answer!
We are currently working 12 hours a day with immediate response times
Trainer chat
Once a month, you'll have a live, group check-in where you can ask questions in person and learn from others' questions!
Group consultation
Once a month, you'll have a live, group check-in where you can ask questions in person and learn from others' questions!
Community experience
You can connect with like-minded owners, make fantastic new friends at our events and grow together!
Care Package
- Available 12 hours a day
- Veterinary chat
- 5% discount coupon for our sitters
Safety net package
- Personal consultation for 60 minutes per month
- Veterinary chat
- Trainer chat
- Also available at weekends and on-call
- 1 club night meeting per month
- 10% discount on our sitters